Since starting Fantail back in 2010 it's been our overriding aim to turn the company into the Wellington region's most recognisable and respected brand in the field of Commercial and Residential Heating, Cooling, Ventilation and Electrical Services.
Using the latest equipment, techniques, training and, by sticking closely with our business processes and industry standards, we've already gone a long way down that road. Because we've built continuous improvement into the DNA of the company we're only going to get better.
It's been our privilege to hire and develop fantastic people to help along that journey and it's greatly satisfying to see the results of their efforts borne out in the success of Fantail and also in the work undertaken on behalf of our clients.
Chris and Trent both started in the Mechanical and Electrical industry in the mid 1990s and established Fantail Services in 2010. They wanted to contribute to maintaining and improving the installation standards and operational processes for residential and project work within the mechanical and electrical industries.
From the SiteWise website:
"SiteWise is a prequalification system that grades a contractor’s health & safety capability and publishes that grade in a database that can be viewed by main contractor’s and principal organisations. This allows for better contractor selection and an easier tendering process for everyone involved."
We are passionate about what we do and how we do it.
Every employee understands, and actively participates in the promotion of quality in every job, in every site, and in every process, they follow.
Put simply if it doesn’t meet our exacting standards, it doesn’t get signed off.
We are fully committed to continual improvement, and development of our processes to ensure that the standard of quality far exceeds our customers, and industry expectations.
Fundamentally, we achieve quality through understanding our customers priorities.
Through this system we have developed a comprehensive documentation process that promotes quality and transparency across our customers and employees alike.
This system includes everything from safe work practices & codes of conduct.
The completion of Quality Assurance [QA] sheets on construction projects is imperative. This system is led by our senior staff on site and passed through the ranks down to the trade assistant. The forms are completed, signed off and passed back to the customer for inspection at various stages of a project.
We encourage our suppliers, staff and customers to consider the environment when managing waste on and off site.
We use our regular tool box meetings to promote health and safety, raise awareness of environmental issues and consult with our employees on how they can reduce their impact on the environment through the recycling of construction waste including cardboard, plastics, polystyrene etc.
Over the years we have encouraged our customers to recycle from bringing our own recycling bins onto construction sites, to being one of the first companies to work with customers and waste management sites to safely remove, dispose and track CO2 emissions from refrigerated equipment.
One of our key environmental objectives is to integrate environmental improvement initiatives throughout every aspect of our business, which includes:
Our Tracking system has been recognised by the Environmental Protection Authority as an excellent asset, created by Fantail Services Ltd, in the management and tracking of reclaimed refrigerant.
A full spectrum of HVAC, Electrical and design services to support a range of commercial applications, including post installation Service and Maintenance
Fantail provides heat pump installations, service and maintenance along with a broad range of home electrical services.